Multi-Channel Integration: The Agent Playbook

About This Guide

The Multi-Channel Integration Guide connects OpenClaw to Slack, Discord, Microsoft Teams, iMessage via Beeper, and Signal via signal-cli. Rather than building separate integrations for each platform, the guide implements a channel abstraction layer that normalizes incoming messages into a shared format before routing them to OpenClaw, then converts the agent response back into platform-native formatting for delivery. This architecture means adding a new channel requires only one adapter file rather than modifying core agent logic. The guide covers setting up OAuth apps for Slack and Discord, configuring incoming webhooks for Teams, and using the signal-cli daemon for Signal. You will also learn how to handle platform-specific features like Slack block kit responses, Discord slash commands, and Teams adaptive cards. A unified user identity system across channels is included so the same user profile persists regardless of which platform they message from. Estimated setup time is 3-5 hours for all channels combined.